IKEA sucks - Stupid is as stupid does.

And on it goes. Today I finaly get a call from IKEA! Woo woo! Not so woo woo. This guy tells me his name is Jeff and that he's calling because I requested a manager call back. This brings my hopes up that perhaps I may finally get some satisfaction from these turkeys. Again not so. He proceeds to tell me about the 45 day warranty. This sort of gets my ire and he can tell there is an edge to my voice. I asked him if he thought a table should last longer than three months? All he could do was tell me about a 45 day warranty. I was getting pretty mad but wasn't rude. I did tell him that the whole experience thus far had been unbelievable and despicable, and was shocked if they thought that was good customer service.

Then he said something about the table that I didn't hear so I asked him if he even knew what table I was talking about. He could not answer me. I asked him if he had seen the pictures I sent. He had not, telling me that all he had was an E-mail saying that I have a broken table. I was livid and asked why he hadn't read my complaint or seen the pictures and why he was calling me without having done that. He got very upset and told me that he was trying to be as nice as possible here. Who cares? Oh sorry for getting angry at your ineptitude. Do your job you fucking idiot! Or at least give me to someone who has the brains to do that before calling me. Dumb fuck! Or am I the dumb fuck for even thinking that I might get some propper customer service here? Despite being angry at me he knew I was right and said that he was going to get off the phone and go and look at the pictures that were suppoosed to be included in the message and then call me back with his "decision". I said that I would appreciate that and that is where it was left. Needless to say I have yet to hear back from him. Hmmm, I wonder if I ever will?

Have any suggestions about this? Want to share your own horror story? Feel free to leave a comment and I will post it here for the whole world to see.

TAGS: ikea sucks! | ikea | IKEA | furniture